Introduction

As a user of a Clique Site or Clique Services, you have already agreed to these Purchasing Terms, which are also found in the Terms of Use. These Purchasing Terms describe the rules and policies associated with purchases of merchandise made on a Clique Site or through the Clique Services (for example, apparel, DVDs, CDs, posters, jewelry, books, stickers, etc.). By making a purchase of merchandise on a Clique Site or through the Clique Services, you signify your agreement to these Purchasing Terms. If you do not agree to all of these terms, you are not permitted to purchase any merchandise on a Clique Site or through the Clique Services. Ignorance of the terms is not a defense. You may contact Clique Customer Service with any questions you may have regarding these terms.

Pricing and Payments

All prices are in US Dollars. Advance payment in full via Visa or MasterCard only is required. Prices are subject to change from time to time in Clique’s sole discretion.

Order Processing

All orders are processed as soon as they are received. Orders cannot be cancelled, changed or combined once they have been processed. Please ensure that the shipping address you provide during the checkout procedure is accurate and complete before placing your order. Your shipping address cannot be changed once your order has been processed.

Shipping

Orders that contain only in-stock items are typically shipped within one (1) to three (3) business days. Orders that contain one (1) or more pre-order items are typically shipped one (1) to three (3) business days after the pre-order item(s) arrive(s) at our shipping warehouse. Shipping may be slightly delayed on US holidays.

Orders shall be deemed delivered when the shipping carrier provides confirmation that the package was successfully delivered to the address you submitted during the checkout procedure. Clique is not responsible for non-receipt of orders that have been deemed delivered. Clique is also not responsible for non-receipt of orders due to failure to properly submit an accurate and complete shipping address during the signup procedure.

Domestic Shipping (US): Our domestic carriers are USPS and FedEx. The shipping timeframes provided during the checkout procedure are estimates only. The typical delivery timeframe for USPS is three (3) to ten (10) business days. The typical delivery timeframe for FedEx depends on the service selected. Shipping charges are determined by the number, weight, and type of items ordered and the shipping carrier and service selected. We do not ship COD.

International Shipping (Outside The US): Our international carrier is DHL Worldmail. The shipping timeframes provided during the checkout procedure are estimates only. The typical delivery timeframe for international orders is two (2) to four (4) weeks but please allow up to six (6). We do not ship COD. You are responsible for any and all duties and taxes incurred upon delivery. If you refuse to pay duties and taxes your order will be returned to Clique, you will be required to pay a $5.00 return fee, and you will receive a credit for the subtotal of the order but will not be refunded the cost of shipping and handling or (if applicable) gift wrap.

Refunds, Returns and Exchanges

There are no refunds, returns, or exchanges. All sales are final except only in the case of a manufacturer's defect, backorder (see section below), unshipped pre-order (see section below), or undeliverable package (see section below).

Clique will not refund any customer whose order is not received because the shipping address provided during the checkout procedure was inaccurate or incomplete unless that order is classified as undeliverable and returned to Clique (see the Undeliverable Packages section below for details). Clique will not re-ship any order that is not received because the shipping address provided during the checkout procedure was inaccurate or incomplete.

Backorders

If all of the items included in your order are out of stock you will be notified via e-mail that your order has been cancelled due to lack of inventory and you will be issued a full refund of your order total (including shipping and handling, gift wrap and tax).

If some but not all of the items included in your order are out of stock you will be notified via e-mail that your order has been placed on hold due to lack of inventory and you will be asked to advise Clique to:

1. hold your entire order until the item or items that are out of stock are re-stocked; OR
2. ship the items that are in stock and substitute one item that is in stock for each item that is out of stock (each substitution must be of equal or lesser value than item originally ordered and will be subject to approval by Clique); OR
3. ship the items that are in stock, issue a full refund for the item or items that are out of stock, and issue a partial refund for the cost of shipping and handling and (if applicable) tax; OR
4. cancel your entire order and issue a full refund of your order total (including shipping and handling, gift wrap and tax).

Clique will hold your entire order until either (a) you respond to this email or (b) the item or items that are out of stock are re-stocked.

Unshipped Pre-orders

If your order contains one (1) or more pre-order items you may cancel it at any time prior to shipment to receive a full refund of your order total (including shipping and handling, gift wrap and tax). You may contact Clique Customer Service to submit a refund request. Orders that contain (1) or more pre-order items cannot be cancelled after the pre-order item(s) arrive(s) at our warehouse and the order is shipped.

Undeliverable Packages

If for any reason your order is classified as undeliverable and returned to Clique you will be notified via email that your order has been cancelled due to a failed delivery attempt and you will be issued a refund of your order subtotal. Shipping and handling and (if applicable) gift wrap will not be refunded. Clique will not re-ship any order that is classified as undeliverable and returned to us.

State Sales Tax

In accordance with state law, we are required to charge sales tax on orders shipped within the state of California. Sales tax is applied to the order total pre-tax, which includes shipping and handling and (if applicable) gift wrap. Sales tax is not applied to digital downloads.

Customer Service

Our customer service office is open from 10am - 6pm Monday thru Friday PST. Should you have any questions regarding your order or anything else, please contact Clique Customer Service. We endeavor to answer all responses within two (2) business days, but please allow longer.

Changes to These Merchandise Purchasing Terms

Clique may occasionally update these Purchasing Terms. When we do, we will also revise the "last updated" date at the bottom of these Purchasing Terms. You understand that Clique reserves the right to make these changes and that you are responsible for regularly reviewing these Purchasing Terms, as posted on the Clique Sites. Making a purchase of merchandise on a Clique Site or via the Clique Services after any such change constitutes your consent to such change.

Last Updated: July 2, 2007